{"id":317,"date":"2026-03-22T04:36:40","date_gmt":"2026-03-22T04:36:40","guid":{"rendered":"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/"},"modified":"2026-03-22T04:36:40","modified_gmt":"2026-03-22T04:36:40","slug":"practicing-servant-leadership-as-a-new-scrum-master","status":"publish","type":"post","link":"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Scrum: Th\u1ef1c h\u00e0nh L\u00e3nh \u0111\u1ea1o Ph\u1ee5ng s\u1ef1 khi l\u00e0 Scrum Master m\u1edbi"},"content":{"rendered":"
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\"Cartoon<\/figure>\n<\/div>\n

B\u01b0\u1edbc v\u00e0o vai tr\u00f2 Scrum Master kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 h\u1ecdc m\u1ed9t b\u1ed9 c\u00e1c nghi th\u1ee9c hay qu\u1ea3n l\u00fd danh s\u00e1ch c\u00f4ng vi\u1ec7c. \u0110\u00f3 l\u00e0 m\u1ed9t s\u1ef1 thay \u0111\u1ed5i s\u00e2u s\u1eafc v\u1ec1 t\u01b0 duy. B\u1ea1n \u0111ang chuy\u1ec3n t\u1eeb m\u1ed9t ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c sang m\u1ed9t ng\u01b0\u1eddi t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho c\u00f4ng vi\u1ec7c di\u1ec5n ra. S\u1ef1 chuy\u1ec3n \u0111\u1ed5i n\u00e0y ph\u1ee5 thu\u1ed9c r\u1ea5t l\u1edbn v\u00e0o kh\u00e1i ni\u1ec7m l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1. \u0110\u00f3 l\u00e0 m\u1ed9t tri\u1ebft l\u00fd m\u00e0 m\u1ee5c ti\u00eau ch\u00ednh l\u00e0 ph\u1ee5c v\u1ee5 \u0111\u1ed9i nh\u00f3m, ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m v\u00e0 t\u1ed5 ch\u1ee9c, thay v\u00ec t\u00ecm ki\u1ebfm quy\u1ec1n l\u1ef1c hay quy\u1ec1n h\u1ea1n.<\/p>\n

L\u00e0 m\u1ed9t Scrum Master m\u1edbi, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y thi\u1ebfu ki\u1ec3m so\u00e1t. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng l\u00e0 c\u00f3 ch\u1ee7 \u00fd. Khung Scrum \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ph\u00e2n t\u00e1n quy\u1ec1n l\u1ef1c. Tuy nhi\u00ean, n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 k\u1ef7 lu\u1eadt c\u1ee7a l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1, kho\u1ea3ng tr\u1ed1ng n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn h\u1ed7n lo\u1ea1n. H\u01b0\u1edbng d\u1eabn n\u00e0y cung c\u1ea5p c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 c\u00e1ch th\u1ec3 hi\u1ec7n vai tr\u00f2 n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c v\u00ed d\u1ee5 th\u1ef1c t\u1ebf v\u00e0 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c.<\/p>\n

\ud83e\udded X\u00e1c \u0111\u1ecbnh t\u01b0 duy c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1<\/h2>\n

\u1ede c\u1ed1t l\u00f5i, l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1 l\u00e0 v\u1ec1 vi\u1ec7c \u01b0u ti\u00ean nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Trong b\u1ed1i c\u1ea3nh ph\u00e1t tri\u1ec3n Agile, \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed9i nh\u00f3m lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u. Th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng th\u00e0nh c\u00f4ng c\u1ee7a h\u1ecd. N\u1ebfu \u0111\u1ed9i b\u1ecb t\u1eafc, b\u1ea1n c\u0169ng b\u1ecb t\u1eafc. N\u1ebfu \u0111\u1ed9i ph\u00e1t tri\u1ec3n t\u1ed1t, b\u1ea1n c\u0169ng ph\u00e1t tri\u1ec3n t\u1ed1t.<\/p>\n

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  • L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng:<\/strong>Ch\u1ec9 nghe l\u1eddi n\u00f3i l\u00e0 ch\u01b0a \u0111\u1ee7. B\u1ea1n ph\u1ea3i hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch v\u00e0 c\u1ea3m x\u00fac \u0111\u1eb1ng sau nh\u1eefng l\u1eddi n\u00f3i \u0111\u00f3. Trong c\u00e1c bu\u1ed5i l\u1eadp k\u1ebf ho\u1ea1ch Sprint ho\u1eb7c t\u1ed5ng k\u1ebft, h\u00e3y \u0111\u1ec3 im l\u1eb7ng. \u0110\u1ec3 th\u00e0nh vi\u00ean \u0111\u1ed9i ho\u00e0n th\u00e0nh suy ngh\u0129 c\u1ee7a h\u1ecd tr\u01b0\u1edbc khi b\u1ea1n can thi\u1ec7p.<\/li>\n
  • \u0110\u1ed3ng c\u1ea3m:<\/strong>Nh\u1eadn ra r\u1eb1ng c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ed9i l\u00e0 con ng\u01b0\u1eddi v\u1edbi cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n, \u00e1p l\u1ef1c v\u00e0 tr\u00ecnh \u0111\u1ed9 kh\u00e1c nhau. Ghi nh\u1eadn c\u1ea3m x\u00fac c\u1ee7a h\u1ecd s\u1ebd x\u00e2y d\u1ef1ng s\u1ef1 an to\u00e0n v\u1ec1 t\u00e2m l\u00fd.<\/li>\n
  • Ch\u1eefa l\u00e0nh:<\/strong>X\u1eed l\u00fd xung \u0111\u1ed9t v\u00e0 c\u0103ng th\u1eb3ng gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean tr\u01b0\u1edbc khi ch\u00fang tr\u1edf n\u00ean \u0111\u1ed9c h\u1ea1i. M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00e0nh m\u1ea1nh l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft cho hi\u1ec7u su\u1ea5t cao.<\/li>\n
  • Nh\u1eadn th\u1ee9c:<\/strong>Hi\u1ec3u r\u00f5 \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n. Nh\u1eadn ra c\u00e1ch h\u00e0nh vi c\u1ee7a b\u1ea1n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ed1i quan h\u1ec7 trong nh\u00f3m.<\/li>\n<\/ul>\n

    C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y kh\u00e1c bi\u1ec7t r\u00f5 r\u1ec7t so v\u1edbi qu\u1ea3n l\u00fd truy\u1ec1n th\u1ed1ng. M\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 thay cho \u0111\u1ed9i. M\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1 gi\u00fap \u0111\u1ed9i t\u1ef1 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/p>\n

    \u2696\ufe0f L\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1 so v\u1edbi qu\u1ea3n l\u00fd truy\u1ec1n th\u1ed1ng<\/h2>\n

    Hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c bi\u1ec7t l\u00e0 \u0111i\u1ec1u then ch\u1ed1t \u0111\u1ec3 tr\u00e1nh nh\u1eefng th\u00f3i quen c\u0169. Nhi\u1ec1u Scrum Master m\u1edbi m\u1eb7c \u0111\u1ecbnh h\u00e0nh x\u1eed nh\u01b0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00ec \u0111i\u1ec1u \u0111\u00f3 quen thu\u1ed9c. B\u1ea3ng d\u01b0\u1edbi \u0111\u00e2y n\u00eau r\u00f5 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t ch\u00ednh.<\/p>\n\n\n\n\n\n\n\n\n\n
    Kh\u00eda c\u1ea1nh<\/th>\nNh\u00e0 qu\u1ea3n l\u00fd truy\u1ec1n th\u1ed1ng<\/th>\nScrum Master l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1<\/th>\n<\/tr>\n<\/thead>\n
    Ra quy\u1ebft \u0111\u1ecbnh<\/td>\nQuy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra b\u1edfi quy\u1ec1n l\u1ef1c.<\/td>\nQuy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra th\u00f4ng qua s\u1ef1 \u0111\u1ed3ng thu\u1eadn ho\u1eb7c ph\u00e2n quy\u1ec1n.<\/td>\n<\/tr>\n
    Tr\u1ecdng t\u00e2m<\/td>\nC\u00f4ng vi\u1ec7c v\u00e0 k\u1ebft qu\u1ea3 \u0111\u1ea7u ra.<\/td>\nCon ng\u01b0\u1eddi v\u00e0 k\u1ebft qu\u1ea3.<\/td>\n<\/tr>\n
    Gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t<\/td>\n\u00c1p \u0111\u1eb7t m\u1ed9t gi\u1ea3i ph\u00e1p.<\/td>\nH\u1ed7 tr\u1ee3 t\u00ecm ra gi\u1ea3i ph\u00e1p.<\/td>\n<\/tr>\n
    Tr\u00e1ch nhi\u1ec7m<\/td>\nTr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n \u0111\u1ed1i v\u1edbi nh\u00e0 qu\u1ea3n l\u00fd.<\/td>\nTr\u00e1ch nhi\u1ec7m chung \u0111\u1ed1i v\u1edbi \u0111\u1ed9i nh\u00f3m.<\/td>\n<\/tr>\n
    M\u1ee5c ti\u00eau<\/td>\nHi\u1ec7u qu\u1ea3 v\u00e0 ki\u1ec3m so\u00e1t.<\/td>\nTh\u00fac \u0111\u1ea9y v\u00e0 ph\u00e1t tri\u1ec3n.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Khi b\u1ea1n b\u1eaft \u0111\u1ea7u can thi\u1ec7p qu\u00e1 m\u1ee9c v\u00e0o c\u00e1c \u01b0\u1edbc l\u01b0\u1ee3ng c\u1ee7a \u0111\u1ed9i nh\u00f3m ho\u1eb7c ra l\u1ec7nh c\u00e1ch h\u1ecd ph\u1ea3i vi\u1ebft m\u00e3, b\u1ea1n \u0111ang quay tr\u1edf l\u1ea1i vai tr\u00f2 qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y l\u00e0m suy y\u1ebfu ni\u1ec1m tin. Ni\u1ec1m tin ch\u00ednh l\u00e0 \u0111\u1ed3ng ti\u1ec1n c\u1ee7a m\u1ed9t Scrum Master.<\/p>\n

    \ud83d\udee0\ufe0f C\u00e1c Th\u1ef1c H\u00e0nh H\u00e0ng Ng\u00e0y Th\u1ef1c T\u1ebf<\/h2>\n

    L\u00e3nh \u0111\u1ea1o kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t danh hi\u1ec7u; \u0111\u00f3 l\u00e0 m\u1ed9t chu\u1ed7i c\u00e1c h\u00e0nh \u0111\u1ed9ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c h\u00e0nh tinh th\u1ea7n l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 trong th\u00f3i quen h\u00e0ng ng\u00e0y c\u1ee7a m\u00ecnh.<\/p>\n

    1. Cu\u1ed9c h\u1ecdp Daily Scrum<\/h3>\n

    Nhi\u1ec1u Scrum Master c\u1ed1 g\u1eafng \u0111i\u1ec1u ph\u1ed1i cu\u1ed9c h\u1ecdp Daily Scrum qu\u00e1 m\u1ee9c. H\u1ecd can thi\u1ec7p khi c\u00f3 s\u1ef1 im l\u1eb7ng. Thay v\u00e0o \u0111\u00f3, h\u00e3y \u0111\u1ec3 \u0111\u1ed9i nh\u00f3m t\u1ef1 ch\u1ee7 cu\u1ed9c h\u1ecdp. S\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a b\u1ea1n n\u00ean mang t\u00ednh h\u1ed7 tr\u1ee3, ch\u1ee9 kh\u00f4ng ph\u1ea3i ch\u1ec9 \u0111\u1ea1o.<\/p>\n

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    • Kh\u00f4ng b\u00e1o c\u00e1o:<\/strong> \u0110\u1ed9i nh\u00f3m b\u00e1o c\u00e1o cho nhau, ch\u1ee9 kh\u00f4ng ph\u1ea3i cho b\u1ea1n.<\/li>\n
    • Ch\u00fa \u00fd \u0111\u1ebfn c\u00e1c tr\u1edf ng\u1ea1i:<\/strong> N\u1ebfu b\u1ea1n nghe th\u1ea5y m\u1ed9t m\u1ed1i ph\u1ee5 thu\u1ed9c \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn, h\u00e3y ghi l\u1ea1i. X\u1eed l\u00fd n\u00f3 sau cu\u1ed9c h\u1ecdp, ch\u1ee9 kh\u00f4ng ph\u1ea3i trong khung th\u1eddi gian 15 ph\u00fat.<\/li>\n
    • Khuy\u1ebfn kh\u00edch s\u1ef1 tham gia:<\/strong> N\u1ebfu ai \u0111\u00f3 im l\u1eb7ng, h\u00e3y nh\u1eb9 nh\u00e0ng m\u1eddi h\u1ecd tham gia. \u201cB\u1ea1n \u0111ang ngh\u0129 g\u00ec, [T\u00ean]?\u201d<\/li>\n<\/ul>\n

      2. Lo\u1ea1i b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i<\/h3>\n

      \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn nh\u01b0 nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a m\u1ed9t Scrum Master. Tuy nhi\u00ean, ‘lo\u1ea1i b\u1ecf’ kh\u00f4ng nh\u1ea5t thi\u1ebft c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n ph\u1ea3i t\u1ef1 m\u00ecnh s\u1eeda ch\u1eefa. N\u00f3 c\u00f3 ngh\u0129a l\u00e0 d\u1ecdn \u0111\u01b0\u1eddng cho \u0111\u1ed9i.<\/p>\n

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      • Ph\u00e2n lo\u1ea1i tr\u1edf ng\u1ea1i:<\/strong> C\u00f3 ph\u1ea3i l\u00e0 k\u1ef9 thu\u1eadt, t\u1ed5 ch\u1ee9c hay li\u00ean quan \u0111\u1ebfn ngu\u1ed3n l\u1ef1c kh\u00f4ng?<\/li>\n
      • Ph\u00e2n c\u1ea5p \u0111\u00fang m\u1ee9c:<\/strong> N\u1ebfu tr\u1edf ng\u1ea1i c\u1ea7n s\u1ef1 ch\u1ea5p thu\u1eadn t\u1eeb qu\u1ea3n l\u00fd, h\u00e3y \u0111\u1ebfn v\u1edbi qu\u1ea3n l\u00fd. \u0110\u1eebng \u0111\u1ec3 \u0111\u1ed9i nh\u00f3m ph\u1ea3i ch\u1edd \u0111\u1ee3i trong khi b\u1ea1n t\u00ecm hi\u1ec3u c\u1ea5u tr\u00fac ph\u00e2n c\u1ea5p.<\/li>\n
      • D\u1ea1y k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1:<\/strong> N\u1ebfu \u0111\u1ed9i nh\u00f3m b\u1ecb m\u1eafc k\u1eb9t, h\u00e3y d\u1eabn d\u1eaft h\u1ecd t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 thay v\u00ec \u0111\u01b0a ra l\u1eddi gi\u1ea3i. H\u00e3y h\u1ecfi: \u201cB\u1ea1n \u0111\u00e3 th\u1eed nh\u1eefng g\u00ec?\u201d thay v\u00ec n\u00f3i: \u201cCh\u1ec9 c\u1ea7n l\u00e0m th\u1ebf n\u00e0y.\u201d<\/li>\n<\/ul>\n

        3. \u0110i\u1ec1u ph\u1ed1i c\u00e1c cu\u1ed9c h\u1ecdp<\/h3>\n

        C\u00e1c cu\u1ed9c h\u1ecdp trong Scrum l\u00e0 nh\u1eefng s\u1ef1 ki\u1ec7n c\u00f3 gi\u1edbi h\u1ea1n th\u1eddi gian v\u1edbi m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3. Nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0 gi\u1eef cho cu\u1ed9c h\u1ecdp \u0111i \u0111\u00fang h\u01b0\u1edbng m\u00e0 kh\u00f4ng chi\u1ebfm quy\u1ec1n ki\u1ec3m so\u00e1t cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/p>\n

          \n
        • L\u00ean k\u1ebf ho\u1ea1ch Sprint:<\/strong> \u0110\u1ea3m b\u1ea3o \u0111\u1ed9i hi\u1ec3u r\u00f5 m\u1ee5c ti\u00eau. H\u1ed7 tr\u1ee3 h\u1ecd chia nh\u1ecf c\u00e1c m\u1ee5c th\u00e0nh nh\u1eefng ph\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. \u0110\u1eebng ch\u1ea5p nh\u1eadn \u201cT\u00f4i kh\u00f4ng bi\u1ebft\u201d nh\u01b0 c\u00e2u tr\u1ea3 l\u1eddi cu\u1ed1i c\u00f9ng; h\u00e3y h\u1ecfi: \u201cB\u1ea1n c\u1ea7n t\u00ecm hi\u1ec3u \u0111i\u1ec1u g\u00ec?\u201d<\/li>\n
        • \u0110\u00e1nh gi\u00e1 Sprint:<\/strong> B\u1ea3o v\u1ec7 th\u1eddi gian d\u00e0nh cho ph\u1ea3n h\u1ed3i. \u0110\u1ea3m b\u1ea3o c\u00e1c b\u00ean li\u00ean quan hi\u1ec3u r\u1eb1ng \u0111\u00e2y l\u00e0 m\u1ed9t bu\u1ed5i h\u1ecdc t\u1eadp, ch\u1ee9 kh\u00f4ng ph\u1ea3i b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng.<\/li>\n
        • H\u1ed3i t\u01b0\u1edfng:<\/strong> \u0110\u00e2y l\u00e0 cu\u1ed9c h\u1ecdp quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 c\u1ea3i thi\u1ec7n. S\u1eed d\u1ee5ng c\u00e1c \u0111\u1ecbnh d\u1ea1ng kh\u00e1c nhau \u0111\u1ec3 gi\u1eef cho cu\u1ed9c h\u1ecdp lu\u00f4n m\u1edbi m\u1ebb. T\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 h\u00e0nh \u0111\u1ed9ng. \u0110\u1ea3m b\u1ea3o \u0111\u1ed9i ng\u0169 cam k\u1ebft th\u1ef1c hi\u1ec7n \u00edt nh\u1ea5t m\u1ed9t thay \u0111\u1ed5i cho Sprint ti\u1ebfp theo.<\/li>\n<\/ul>\n

          \ud83e\udd1d X\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 an to\u00e0n v\u1ec1 t\u00e2m l\u00fd<\/h2>\n

          M\u1ed9t \u0111\u1ed9i l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 c\u1ea7n c\u00f3 s\u1ef1 an to\u00e0n v\u1ec1 t\u00e2m l\u00fd. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 c\u00e1c th\u00e0nh vi\u00ean c\u1ea3m th\u1ea5y an to\u00e0n khi ch\u1ea5p nh\u1eadn r\u1ee7i ro v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 khi\u00eam t\u1ed1n tr\u01b0\u1edbc nhau. H\u1ecd ph\u1ea3i c\u1ea3m th\u1ea5y an to\u00e0n khi th\u1eeba nh\u1eadn sai l\u1ea7m m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb tr\u1eebng ph\u1ea1t.<\/p>\n

          L\u00e0 m\u1ed9t Scrum Master, b\u1ea1n l\u00e0 ng\u01b0\u1eddi \u0111\u1ecbnh h\u01b0\u1edbng. N\u1ebfu b\u1ea1n gi\u1ea5u \u0111i nh\u1eefng sai l\u1ea7m c\u1ee7a b\u1ea3n th\u00e2n, \u0111\u1ed9i ng\u0169 c\u0169ng s\u1ebd l\u00e0m nh\u01b0 v\u1eady. H\u00e3y th\u1eeba nh\u1eadn khi b\u1ea1n kh\u00f4ng bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi. H\u00e3y th\u1eeba nh\u1eadn khi b\u1ea1n \u0111i\u1ec1u ph\u1ed1i kh\u00f4ng t\u1ed1t. S\u1ef1 khi\u00eam t\u1ed1n n\u00e0y s\u1ebd khuy\u1ebfn kh\u00edch nh\u1eefng ng\u01b0\u1eddi kh\u00e1c l\u00e0m theo.<\/p>\n

          Chi\u1ebfn l\u01b0\u1ee3c th\u00fac \u0111\u1ea9y s\u1ef1 an to\u00e0n<\/h3>\n
            \n
          • L\u00e0m cho th\u1ea5t b\u1ea1i tr\u1edf n\u00ean b\u00ecnh th\u01b0\u1eddng:<\/strong>Xem x\u00e9t c\u00e1c l\u1ed7i v\u00e0 th\u1eddi h\u1ea1n b\u1ecb b\u1ecf l\u1ee1 nh\u01b0 c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ea5t b\u1ea1i v\u1ec1 nh\u00e2n c\u00e1ch.<\/li>\n
          • Ph\u00e2n t\u00edch h\u1eadu qu\u1ea3 kh\u00f4ng \u0111\u1ed5 l\u1ed7i:<\/strong>Khi chuy\u1ec7n \u0111i sai, h\u00e3y t\u1eadp trung v\u00e0o quy tr\u00ecnh, ch\u1ee9 kh\u00f4ng ph\u1ea3i con ng\u01b0\u1eddi. \u201c\u0110i\u1ec1u g\u00ec trong h\u1ec7 th\u1ed1ng \u0111\u00e3 cho ph\u00e9p \u0111i\u1ec1u n\u00e0y x\u1ea3y ra?\u201d<\/li>\n
          • Nh\u1eefng bu\u1ed5i ki\u1ec3m tra ri\u00eang t\u01b0:<\/strong>\u0110\u00f4i khi v\u1ea5n \u0111\u1ec1 mang t\u00ednh c\u00e1 nh\u00e2n. H\u00e3y \u0111\u1ec1 ngh\u1ecb c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n ri\u00eang t\u01b0 \u0111\u1ec3 hi\u1ec3u b\u1ed1i c\u1ea3nh tr\u01b0\u1edbc khi th\u1ea3o lu\u1eadn v\u1ec1 hi\u1ec7u su\u1ea5t trong m\u00f4i tr\u01b0\u1eddng nh\u00f3m.<\/li>\n<\/ul>\n

            \ud83d\udea7 X\u1eed l\u00fd xung \u0111\u1ed9t<\/h2>\n

            Xung \u0111\u1ed9t l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi trong b\u1ea5t k\u1ef3 nh\u00f3m n\u00e0o l\u00e0m vi\u1ec7c c\u00f9ng nhau \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. Kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o xung \u0111\u1ed9t c\u0169ng x\u1ea5u. Xung \u0111\u1ed9t l\u00e0nh m\u1ea1nh d\u1eabn \u0111\u1ebfn gi\u1ea3i ph\u00e1p t\u1ed1t h\u01a1n. Xung \u0111\u1ed9t ti\u00eau c\u1ef1c t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng \u0111\u1ed9c h\u1ea1i. Vai tr\u00f2 c\u1ee7a b\u1ea1n l\u00e0 qu\u1ea3n l\u00fd s\u1ef1 kh\u00e1c bi\u1ec7t n\u00e0y.<\/p>\n

            C\u00e1c lo\u1ea1i xung \u0111\u1ed9t<\/h3>\n
              \n
            • Xung \u0111\u1ed9t v\u1ec1 nhi\u1ec7m v\u1ee5:<\/strong>S\u1ef1 b\u1ea5t \u0111\u1ed3ng v\u1ec1 c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng l\u00e0 t\u1ed1t.<\/li>\n
            • Xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7:<\/strong>S\u1ef1 b\u1ea5t \u0111\u1ed3ng d\u1ef1a tr\u00ean kh\u00e1c bi\u1ec7t c\u00e1 nh\u00e2n. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng l\u00e0 x\u1ea5u.<\/li>\n
            • Xung \u0111\u1ed9t v\u1ec1 quy tr\u00ecnh:<\/strong>S\u1ef1 b\u1ea5t \u0111\u1ed3ng v\u1ec1 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n

              Khi xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7 n\u1ea3y sinh, h\u00e3y can thi\u1ec7p s\u1edbm. S\u1eed d\u1ee5ng k\u1ef9 n\u0103ng l\u1eafng nghe t\u00edch c\u1ef1c \u0111\u1ec3 l\u00e0m d\u1ecbu t\u00ecnh h\u00ecnh. Gi\u00fap c\u00e1c b\u00ean t\u00ecm \u0111\u01b0\u1ee3c \u0111i\u1ec3m chung. N\u1ebfu xung \u0111\u1ed9t v\u1eabn ti\u1ebfp di\u1ec5n, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n t\u1ed5 ch\u1ee9c m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn h\u00f2a gi\u1ea3i, n\u01a1i m\u1ed7i b\u00ean \u0111\u01b0\u1ee3c n\u00f3i m\u00e0 kh\u00f4ng b\u1ecb ng\u1eaft qu\u00e3ng.<\/p>\n

              \ud83d\udcca \u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng c\u1ee7a b\u1ea1n<\/h2>\n

              L\u00e0m sao b\u1ea1n bi\u1ebft m\u00ecnh \u0111ang th\u00e0nh c\u00f4ng? B\u1ea1n kh\u00f4ng th\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a Scrum Master ch\u1ec9 b\u1eb1ng t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n, v\u00ec \u0111i\u1ec1u \u0111\u00f3 thu\u1ed9c v\u1ec1 c\u00e1c Nh\u00e0 ph\u00e1t tri\u1ec3n. Thay v\u00e0o \u0111\u00f3, h\u00e3y nh\u00ecn v\u00e0o c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh t\u00ednh v\u00e0 h\u1ec7 th\u1ed1ng.<\/p>\n

                \n
              • \u0110\u1ed9 \u1ed5n \u0111\u1ecbnh t\u1ed1c \u0111\u1ed9 c\u1ee7a \u0111\u1ed9i:<\/strong>Xu\u1ea5t kh\u1ea9u c\u1ee7a \u0111\u1ed9i c\u00f3 \u0111ang tr\u1edf n\u00ean d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c h\u01a1n kh\u00f4ng?<\/li>\n
              • C\u00e1c nhi\u1ec7m v\u1ee5 h\u00e0nh \u0111\u1ed9ng t\u1eeb bu\u1ed5i t\u1ed5ng k\u1ebft:<\/strong>\u0110\u1ed9i c\u00f3 \u0111ang th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i m\u00e0 h\u1ecd cam k\u1ebft kh\u00f4ng?<\/li>\n
              • Th\u1eddi gian gi\u1ea3i quy\u1ebft tr\u1edf ng\u1ea1i:<\/strong>M\u1ea5t bao l\u00e2u \u0111\u1ec3 lo\u1ea1i b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i?<\/li>\n
              • T\u00e2m tr\u1ea1ng c\u1ee7a \u0111\u1ed9i:<\/strong> Nh\u1eefng ng\u01b0\u1eddi c\u00f3 \u0111ang \u0111\u1ebfn l\u00e0m vi\u1ec7c v\u1edbi tinh th\u1ea7n kh\u00f4ng? \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u00f4ng qua nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n kh\u00f4ng ch\u00ednh th\u1ee9c ho\u1eb7c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u1ea9n danh.<\/li>\n
              • T\u1ef1 t\u1ed5 ch\u1ee9c:<\/strong>Li\u1ec7u \u0111\u1ed9i c\u00f3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh m\u00e0 kh\u00f4ng c\u1ea7n ch\u1edd \u0111\u1ee3i b\u1ea1n?<\/li>\n<\/ul>\n

                N\u1ebfu \u0111\u1ed9i ph\u1ea3i d\u1ef1a v\u00e0o b\u1ea1n \u0111\u1ec3 \u0111\u01b0a ra m\u1ecdi quy\u1ebft \u0111\u1ecbnh, ngh\u0129a l\u00e0 b\u1ea1n ch\u01b0a ho\u00e0n to\u00e0n r\u00fat lui. M\u1ee5c ti\u00eau l\u00e0 tr\u1edf n\u00ean kh\u00f4ng c\u00f2n c\u1ea7n thi\u1ebft trong qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh h\u00e0ng ng\u00e0y c\u1ee7a h\u1ecd.<\/p>\n

                \ud83c\udf31 C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c cho Scrum Master<\/h2>\n

                B\u1ea1n ch\u01b0a ho\u00e0n th\u00e0nh vi\u1ec7c h\u1ecdc. B\u1ed1i c\u1ea3nh c\u1ee7a Agile v\u00e0 l\u00e3nh \u0111\u1ea1o \u0111ang kh\u00f4ng ng\u1eebng thay \u0111\u1ed5i. B\u1ea1n ph\u1ea3i cam k\u1ebft v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ch\u00ednh m\u00ecnh.<\/p>\n

                C\u00e1c l\u0129nh v\u1ef1c ph\u00e1t tri\u1ec3n<\/h3>\n
                  \n
                • K\u1ef9 n\u0103ng giao ti\u1ebfp:<\/strong>C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng n\u00f3i tr\u01b0\u1edbc c\u00f4ng ch\u00fang v\u00e0 vi\u1ebft l\u00e1ch. Giao ti\u1ebfp r\u00f5 r\u00e0ng gi\u00fap ng\u0103n ng\u1eeba s\u1ef1 m\u01a1 h\u1ed3.<\/li>\n
                • Ki\u1ebfn th\u1ee9c k\u1ef9 thu\u1eadt:<\/strong>B\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i l\u00e0 nh\u00e0 ph\u00e1t tri\u1ec3n ch\u00ednh, nh\u01b0ng vi\u1ec7c hi\u1ec3u r\u00f5 b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ebd gi\u00fap b\u1ea1n th\u1ea5u hi\u1ec3u nh\u1eefng th\u00e1ch th\u1ee9c.<\/li>\n
                • Nh\u1eadn th\u1ee9c t\u1ed5 ch\u1ee9c:<\/strong>Hi\u1ec3u c\u00e1ch \u0111\u1ed9i c\u1ee7a b\u1ea1n ph\u00f9 h\u1ee3p v\u1edbi to\u00e0n b\u1ed9 doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n h\u00e0nh ch\u00ednh.<\/li>\n
                • Ch\u00e1nh ni\u1ec7m:<\/strong>Luy\u1ec7n t\u1eadp qu\u1ea3n l\u00fd c\u0103ng th\u1eb3ng. N\u1ebfu b\u1ea1n ki\u1ec7t s\u1ee9c, b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 ph\u1ee5c v\u1ee5 \u0111\u1ed9i.<\/li>\n<\/ul>\n

                  \ud83d\udeab Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh<\/h2>\n

                  Ngay c\u1ea3 v\u1edbi nh\u1eefng \u00fd \u0111\u1ecbnh t\u1ed1t nh\u1ea5t, c\u00e1c Scrum Master m\u1edbi th\u01b0\u1eddng v\u1ea5p ng\u00e3. Vi\u1ec7c nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng c\u00e1i b\u1eaby n\u00e0y s\u1ebd gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua ch\u00fang.<\/p>\n

                    \n
                  • Ng\u01b0\u1eddi qu\u1ea3n l\u00fd vi m\u00f4:<\/strong>Ki\u1ec3m tra c\u00e1c nhi\u1ec7m v\u1ee5 tr\u00ean b\u1ea3ng qu\u00e1 th\u01b0\u1eddng xuy\u00ean. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y s\u1ef1 thi\u1ebfu tin t\u01b0\u1edfng.<\/li>\n
                  • Ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u1ed9i:<\/strong>H\u00e0nh x\u1eed nh\u01b0 m\u1ed9t tr\u01b0\u1edfng nh\u00f3m v\u00e0 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5. \u0110i\u1ec1u n\u00e0y vi ph\u1ea1m nguy\u00ean t\u1eafc t\u1ef1 t\u1ed5 ch\u1ee9c.<\/li>\n
                  • Ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i m\u1ecdi th\u1ee9:<\/strong>C\u1ed1 g\u1eafng \u0111i\u1ec1u ph\u1ed1i m\u1ecdi cu\u1ed9c h\u1ecdp. \u0110\u00f4i khi b\u1ea1n n\u00ean r\u00fat lui v\u00e0 \u0111\u1ec3 Product Owner ho\u1eb7c m\u1ed9t nh\u00e0 ph\u00e1t tri\u1ec3n d\u1eabn d\u1eaft.<\/li>\n
                  • Ng\u01b0\u1eddi anh h\u00f9ng:<\/strong>B\u01b0\u1edbc v\u00e0o \u0111\u1ec3 t\u1ef1 m\u00ecnh s\u1eeda m\u1ed9t v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt. \u0110i\u1ec1u n\u00e0y ng\u0103n c\u1ea3n \u0111\u1ed9i h\u1ecdc h\u1ecfi.<\/li>\n
                  • Ng\u01b0\u1eddi quan li\u00eau:<\/strong>Ch\u00fa tr\u1ecdng v\u00e0o quy t\u1eafc h\u01a1n l\u00e0 k\u1ebft qu\u1ea3. Scrum l\u00e0 m\u1ed9t khung, ch\u1ee9 kh\u00f4ng ph\u1ea3i m\u1ed9t t\u00f4n gi\u00e1o. H\u00e3y \u0111i\u1ec1u ch\u1ec9nh n\u00f3 cho ph\u00f9 h\u1ee3p v\u1edbi b\u1ed1i c\u1ea3nh.<\/li>\n<\/ul>\n

                    \ud83d\udd04 V\u00f2ng ph\u1ea3n h\u1ed3i<\/h2>\n

                    Ph\u1ea3n h\u1ed3i l\u00e0 thi\u1ebft y\u1ebfu cho s\u1ef1 ph\u00e1t tri\u1ec3n. B\u1ea1n c\u1ea7n ph\u1ea3n h\u1ed3i v\u1ec1 k\u1ef9 n\u0103ng hu\u1ea5n luy\u1ec7n c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y kh\u00f3 ch\u1ecbu.<\/p>\n

                    H\u1ecfi tr\u1ef1c ti\u1ebfp \u0111\u1ed9i. \u201cT\u00f4i n\u00ean ng\u1eebng l\u00e0m g\u00ec \u0111\u1ec3 gi\u00fap c\u00e1c b\u1ea1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n?\u201d \u201cT\u00f4i n\u00ean b\u1eaft \u0111\u1ea7u l\u00e0m g\u00ec?\u201d \u201cT\u00f4i n\u00ean ti\u1ebfp t\u1ee5c l\u00e0m g\u00ec?\u201d \u0110\u00e2y l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd. N\u00f3 thay \u0111\u1ed5i m\u1ed1i quan h\u1ec7 quy\u1ec1n l\u1ef1c. N\u00f3 cho th\u1ea5y b\u1ea1n tr\u00e2n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a h\u1ecd v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a b\u1ea3n th\u00e2n.<\/p>\n

                    H\u00e3y nh\u1edb r\u1eb1ng ph\u1ea3n h\u1ed3i kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng t\u00edch c\u1ef1c. N\u1ebfu ai \u0111\u00f3 n\u00f3i b\u1ea1n qu\u00e1 im l\u1eb7ng, h\u00e3y l\u1eafng nghe. N\u1ebfu h\u1ecd n\u00f3i b\u1ea1n qu\u00e1 \u1ed3n \u00e0o, h\u00e3y l\u1eafng nghe. S\u1eed d\u1ee5ng d\u1eef li\u1ec7u n\u00e0y \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi c\u1ee7a b\u1ea1n.<\/p>\n

                    \ud83e\udd1d H\u1ee3p t\u00e1c v\u1edbi Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m<\/h2>\n

                    M\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m (PO) l\u00e0 r\u1ea5t quan tr\u1ecdng. B\u1ea1n l\u00e0 \u0111\u1ed1i t\u00e1c trong vi\u1ec7c cung c\u1ea5p gi\u00e1 tr\u1ecb. Tuy nhi\u00ean, c\u0103ng th\u1eb3ng c\u00f3 th\u1ec3 x\u1ea3y ra.<\/p>\n

                      \n
                    • S\u1ef1 r\u00f5 r\u00e0ng v\u1ec1 t\u1ea7m nh\u00ecn:<\/strong>\u0110\u1ea3m b\u1ea3o PO c\u00f3 t\u1ea7m nh\u00ecn r\u00f5 r\u00e0ng. H\u1ed7 tr\u1ee3 h\u1ecd tinh ch\u1ec9nh danh s\u00e1ch c\u00f4ng vi\u1ec7c.<\/li>\n
                    • T\u00f4n tr\u1ecdng PO:<\/strong>\u0110\u1eebng l\u00e0m suy y\u1ebfu quy\u1ec1n uy c\u1ee7a PO \u0111\u1ed1i v\u1edbi danh s\u00e1ch c\u00f4ng vi\u1ec7c. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd, h\u00e3y th\u1ea3o lu\u1eadn ri\u00eang t\u01b0.<\/li>\n
                    • B\u1ea3o v\u1ec7 \u0110\u1ed9i nh\u00f3m:<\/strong>\u0110\u1ea3m b\u1ea3o PO kh\u00f4ng \u0111\u1eb7t ra c\u00e1c m\u1ed1c th\u1eddi gian kh\u00f4ng th\u1ef1c t\u1ebf. H\u1ed7 tr\u1ee3 h\u1ecd hi\u1ec3u r\u00f5 c\u00e1c r\u1ee7i ro.<\/li>\n
                    • Minh b\u1ea1ch:<\/strong>Gi\u1eef cho PO lu\u00f4n c\u1eadp nh\u1eadt v\u1ec1 n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i nh\u00f3m. \u0110\u1eebng gi\u1ea5u nh\u1eb9m t\u00ecnh tr\u1ea1ng ki\u1ec7t s\u1ee9c ho\u1eb7c c\u00e1c \u0111i\u1ec3m ngh\u1ebdn.<\/li>\n<\/ul>\n

                      \ud83c\udf1f Nh\u1eefng suy ngh\u0129 cu\u1ed1i c\u00f9ng v\u1ec1 s\u1ef1 ph\u00e1t tri\u1ec3n<\/h2>\n

                      Tr\u1edf th\u00e0nh m\u1ed9t Scrum Master chuy\u00ean nghi\u1ec7p l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh, ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111\u00edch \u0111\u1ebfn. Kh\u00f4ng c\u00f3 k\u1ef3 thi cu\u1ed1i c\u00f9ng. B\u1ea1n s\u1ebd \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng t\u00ecnh hu\u1ed1ng m\u00e0 b\u1ea1n kh\u00f4ng bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi. \u0110i\u1ec1u \u0111\u00f3 ho\u00e0n to\u00e0n \u1ed5n. Nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh t\u00ecm ki\u1ebfm c\u00e2u tr\u1ea3 l\u1eddi, ch\u1ee9 kh\u00f4ng ph\u1ea3i cung c\u1ea5p ngay l\u1eadp t\u1ee9c.<\/p>\n

                      T\u1eadp trung v\u00e0o con ng\u01b0\u1eddi. T\u1eadp trung v\u00e0o quy tr\u00ecnh. T\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb. N\u1ebfu b\u1ea1n lu\u00f4n ghi nh\u1edb ba tr\u1ee5 c\u1ed9t n\u00e0y, b\u1ea1n s\u1ebd t\u1ef1 nhi\u00ean h\u01b0\u1edbng \u0111\u1ebfn l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5. B\u1ea1n s\u1ebd nh\u1eadn ra r\u1eb1ng b\u1eb1ng c\u00e1ch ph\u1ee5c v\u1ee5 \u0111\u1ed9i nh\u00f3m, b\u1ea1n th\u1ef1c s\u1ef1 d\u1eabn d\u1eaft h\u1ecd v\u01b0\u01a1n t\u1edbi nh\u1eefng t\u1ea7m cao h\u01a1n nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m m\u1ed9t m\u00ecnh.<\/p>\n

                      Ch\u1ea5p nh\u1eadn s\u1ef1 b\u1ea5t \u0111\u1ecbnh. Ch\u1ea5p nh\u1eadn th\u1eed th\u00e1ch. V\u00e0 h\u00e3y nh\u1edb r\u1eb1ng c\u00f4ng c\u1ee5 l\u1edbn nh\u1ea5t c\u1ee7a b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t khung kh\u1ed5 hay c\u00f4ng c\u1ee5 n\u00e0o, m\u00e0 ch\u00ednh l\u00e0 s\u1ef1 s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5 c\u1ee7a ch\u00ednh b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

                      B\u01b0\u1edbc v\u00e0o vai tr\u00f2 Scrum Master kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 h\u1ecdc m\u1ed9t b\u1ed9 c\u00e1c nghi th\u1ee9c hay qu\u1ea3n l\u00fd danh s\u00e1ch c\u00f4ng vi\u1ec7c. \u0110\u00f3 l\u00e0 m\u1ed9t s\u1ef1 thay \u0111\u1ed5i…<\/p>\n","protected":false},"author":1,"featured_media":318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"Th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi \ud83d\udee1\ufe0f","_yoast_wpseo_metadesc":"M\u1ed9t h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 vi\u1ec7c th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi. H\u1ecdc c\u00e1c b\u01b0\u1edbc th\u1ef1c t\u1ebf \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed9i nh\u00f3m, thay \u0111\u1ed5i t\u01b0 duy v\u00e0 hu\u1ea5n luy\u1ec7n Agile.","inline_featured_image":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[14],"tags":[5,13],"class_list":["post-317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scrum","tag-academic","tag-scrum"],"yoast_head":"\nTh\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi \ud83d\udee1\ufe0f<\/title>\n<meta name=\"description\" content=\"M\u1ed9t h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 vi\u1ec7c th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi. H\u1ecdc c\u00e1c b\u01b0\u1edbc th\u1ef1c t\u1ebf \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed9i nh\u00f3m, thay \u0111\u1ed5i t\u01b0 duy v\u00e0 hu\u1ea5n luy\u1ec7n Agile.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi \ud83d\udee1\ufe0f\" \/>\n<meta property=\"og:description\" content=\"M\u1ed9t h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 vi\u1ec7c th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi. H\u1ecdc c\u00e1c b\u01b0\u1edbc th\u1ef1c t\u1ebf \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed9i nh\u00f3m, thay \u0111\u1ed5i t\u01b0 duy v\u00e0 hu\u1ea5n luy\u1ec7n Agile.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\" \/>\n<meta property=\"og:site_name\" content=\"Go Notes Ti\u1ebfng Vi\u1ec7t\u2013 AI Knowledge, Tips & Latest Updates\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-22T04:36:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.go-notes.com\/vn\/wp-content\/uploads\/sites\/25\/2026\/03\/servant-leadership-scrum-master-infographic.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1664\" \/>\n\t<meta property=\"og:image:height\" content=\"928\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"vpadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"20 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\"},\"author\":{\"name\":\"vpadmin\",\"@id\":\"https:\/\/www.go-notes.com\/vn\/#\/schema\/person\/2fc480146655aeed2de0b3f6277500e9\"},\"headline\":\"H\u01b0\u1edbng d\u1eabn Scrum: Th\u1ef1c h\u00e0nh L\u00e3nh \u0111\u1ea1o Ph\u1ee5ng s\u1ef1 khi l\u00e0 Scrum Master m\u1edbi\",\"datePublished\":\"2026-03-22T04:36:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\"},\"wordCount\":4018,\"publisher\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.go-notes.com\/vn\/wp-content\/uploads\/sites\/25\/2026\/03\/servant-leadership-scrum-master-infographic.jpg\",\"keywords\":[\"academic\",\"scrum\"],\"articleSection\":[\"Scrum\"],\"inLanguage\":\"vi\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\",\"url\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/\",\"name\":\"Th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi \ud83d\udee1\ufe0f\",\"isPartOf\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.go-notes.com\/vn\/practicing-servant-leadership-as-a-new-scrum-master\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.go-notes.com\/vn\/wp-content\/uploads\/sites\/25\/2026\/03\/servant-leadership-scrum-master-infographic.jpg\",\"datePublished\":\"2026-03-22T04:36:40+00:00\",\"description\":\"M\u1ed9t h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 vi\u1ec7c th\u1ef1c h\u00e0nh l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 nh\u01b0 m\u1ed9t Scrum Master m\u1edbi. 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