{"id":281,"date":"2026-03-24T04:12:51","date_gmt":"2026-03-24T04:12:51","guid":{"rendered":"https:\/\/www.go-notes.com\/ja\/cio-measurable-objectives-business-motivation-model\/"},"modified":"2026-03-24T04:12:51","modified_gmt":"2026-03-24T04:12:51","slug":"cio-measurable-objectives-business-motivation-model","status":"publish","type":"post","link":"https:\/\/www.go-notes.com\/ja\/cio-measurable-objectives-business-motivation-model\/","title":{"rendered":"\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\uff1aCIO\u304c\u6e2c\u5b9a\u53ef\u80fd\u306a\u76ee\u6a19\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3059\u308b\u304b"},"content":{"rendered":"<p>\u6700\u9ad8\u60c5\u5831\u8cac\u4efb\u8005\uff08CIO\uff09\u306f\u3001\u6280\u8853\u3068\u6226\u7565\u306e\u4ea4\u5dee\u70b9\u3067\u6d3b\u52d5\u3059\u308b\u3002CIO\u306b\u3068\u3063\u3066\u306e\u8ab2\u984c\u306f\u3001\u30a4\u30f3\u30d5\u30e9\u306e\u7ba1\u7406\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u7d44\u7e54\u5168\u4f53\u306b\u5b9f\u8cea\u7684\u306a\u4fa1\u5024\u3092\u793a\u3059\u3053\u3068\u306b\u3042\u308b\u3002\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\uff08BMM\uff09\u306f\u3001\u3053\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u306e\u69cb\u9020\u5316\u3055\u308c\u305f\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u63d0\u4f9b\u3059\u308b\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30fc\u30c0\u30fc\u306f\u9ad8\u6b21\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u5177\u4f53\u7684\u3067\u5b9f\u884c\u53ef\u80fd\u304b\u3064\u6e2c\u5b9a\u53ef\u80fd\u306a\u6210\u679c\u306b\u5909\u63db\u3067\u304d\u308b\u3002\u3053\u306e\u30ac\u30a4\u30c9\u3067\u306f\u3001\u3053\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u5185\u3067\u76ee\u6a19\u3092\u5b9a\u7fa9\u3059\u308b\u30e1\u30ab\u30cb\u30ba\u30e0\u3092\u691c\u8a0e\u3057\u3001IT\u90e8\u9580\u3068\u30d3\u30b8\u30cd\u30b9\u90e8\u9580\u306e\u9593\u3067\u660e\u78ba\u6027\u3068\u8cac\u4efb\u306e\u78ba\u4fdd\u3092\u56f3\u308b\u3002<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img alt=\"Line art infographic showing how CIOs use the Business Motivation Model (BMM) to define measurable IT objectives, illustrating the framework components (Actors, Goals, Objectives, Means, Ends, Motivators), the distinction between KGI and KPI metrics, goal decomposition from strategy to actionable targets, and a 5-step implementation roadmap for aligning technology initiatives with business value\" decoding=\"async\" src=\"https:\/\/www.go-notes.com\/wp-content\/uploads\/2026\/03\/cio-business-motivation-model-measurable-objectives-infographic-line-art.jpg\"\/><\/figure>\n<\/div>\n<h2>\ud83e\udde9 \u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\u306e\u6587\u8108\u3092\u7406\u89e3\u3059\u308b<\/h2>\n<p>\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u306e\u6a19\u6e96\u3067\u3042\u308b\u3002\u3053\u308c\u306f\u3001\u6280\u8853\u7684\u5b9f\u88c5\u306e\u8a73\u7d30\u306b\u5dfb\u304d\u8fbc\u307e\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u7d44\u7e54\u306e\u300c<strong>\u4f55\u3092<\/strong>, <strong>\u306a\u305c<\/strong>\u3001\u305d\u3057\u3066<strong>\u3069\u306e\u3088\u3046\u306b<\/strong>\u300d\u3092\u30e2\u30c7\u30eb\u5316\u3059\u308b\u65b9\u6cd5\u3092\u63d0\u4f9b\u3059\u308b\u3002CIO\u306b\u3068\u3063\u3066\u3053\u306e\u30e2\u30c7\u30eb\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7d0d\u54c1\u304b\u3089\u6210\u679c\u306e\u5b9f\u73fe\u3078\u306e\u7126\u70b9\u306e\u30b7\u30d5\u30c8\u3092\u610f\u5473\u3059\u308b\u3002<\/p>\n<p>\u672c\u8cea\u7684\u306b\u3001BMM\u306f\u5909\u5316\u3092\u63a8\u9032\u3059\u308b\u4e3b\u4f53\u3001\u305d\u308c\u3089\u304c\u9054\u6210\u3057\u305f\u3044\u76ee\u6a19\u3001\u305d\u3057\u3066\u6210\u529f\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u7528\u3044\u308b\u30e1\u30ab\u30cb\u30ba\u30e0\u306e\u9055\u3044\u3092\u660e\u78ba\u306b\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u5206\u96e2\u306f\u6975\u3081\u3066\u91cd\u8981\u3067\u3042\u308b\u3002\u3057\u3070\u3057\u3070IT\u30c1\u30fc\u30e0\u306f\u300c\u30b5\u30fc\u30d0\u30fc\u3092\u30c7\u30d7\u30ed\u30a4\u3057\u305f\u300d\u3068\u3044\u3063\u305f\u51fa\u529b\uff08output\uff09\u306b\u6ce8\u76ee\u3059\u308b\u304c\u3001\u6210\u679c\uff08outcome\uff09\u3067\u3042\u308b\u300c\u9045\u5ef6\u309220\uff05\u524a\u6e1b\u3057\u305f\u300d\u306b\u306f\u6ce8\u76ee\u3057\u306a\u3044\u3002BMM\u306f\u3001\u52aa\u529b\u3068\u5f71\u97ff\u306e\u9593\u306e\u30ea\u30f3\u30af\u3092\u5f37\u5236\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u8aa4\u3063\u305f\u65b9\u5411\u6027\u3092\u662f\u6b63\u3059\u308b\u3002<\/p>\n<p>CIO\u306b\u3068\u3063\u3066\u95a2\u4fc2\u306e\u3042\u308b\u4e3b\u8981\u306a\u69cb\u6210\u8981\u7d20\u306b\u306f\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u308b\uff1a<\/p>\n<ul>\n<li><strong>\u4e3b\u4f53\uff1a<\/strong> \u95a2\u4e0e\u3059\u308b\u4eba\u3005\u307e\u305f\u306f\u7d44\u7e54\uff08\u4f8b\uff1aCIO\u3001\u958b\u767a\u30c1\u30fc\u30e0\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\uff09\u3002<\/li>\n<li><strong>\u76ee\u6a19\uff1a<\/strong> \u7d44\u7e54\u304c\u9054\u6210\u3057\u305f\u3044\u3068\u671b\u3080\u72b6\u614b\u3084\u7d50\u679c\u3002<\/li>\n<li><strong>\u76ee\u7684\uff1a<\/strong> \u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u53d6\u3089\u308c\u308b\u5177\u4f53\u7684\u3067\u6e2c\u5b9a\u53ef\u80fd\u306a\u30b9\u30c6\u30c3\u30d7\u3002<\/li>\n<li><strong>\u624b\u6bb5\uff1a<\/strong> \u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u7528\u3044\u3089\u308c\u308b\u30ea\u30bd\u30fc\u30b9\u307e\u305f\u306f\u884c\u52d5\u3002<\/li>\n<li><strong> \u7d50\u679c\uff1a<\/strong> \u6700\u7d42\u7684\u306a\u7d50\u679c\u307e\u305f\u306f\u63d0\u4f9b\u3055\u308c\u308b\u4fa1\u5024\u3002<\/li>\n<li><strong>\u52d5\u6a5f\u3065\u3051\u8981\u56e0\uff1a<\/strong> \u884c\u52d5\u3092\u4fc3\u3059\u8981\u56e0\uff08\u4f8b\uff1a\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u898f\u5236\u6e96\u62e0\uff09\u3002<\/li>\n<\/ul>\n<p>\u3053\u308c\u3089\u306e\u8981\u7d20\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001CIO\u306f\u6280\u8853\u7684\u30bf\u30b9\u30af\u3068\u30d3\u30b8\u30cd\u30b9\u4fa1\u5024\u3092\u7d50\u3073\u3064\u3051\u308b\u7269\u8a9e\u3092\u69cb\u7bc9\u3059\u308b\u3002\u3053\u306e\u7269\u8a9e\u306f\u3001\u4e88\u7b97\u306e\u6b63\u5f53\u5316\u3084\u6226\u7565\u7684\u8a08\u753b\u306b\u304a\u3044\u3066\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002<\/p>\n<h2>\ud83d\udccf \u6e2c\u5b9a\u53ef\u80fd\u306a\u76ee\u6a19\u306e\u69cb\u9020<\/h2>\n<p>\u76ee\u6a19\u3092\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u306f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u306f\u306a\u3044\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u304c\u9054\u6210\u3055\u308c\u305f\u3053\u3068\u3092\u8a3c\u660e\u3059\u308b\u6307\u6a19\u3092\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u3067\u3042\u308b\u3002BMM\u306e\u6587\u8108\u3067\u306f\u3001\u76ee\u6a19\u306f\u5fc5\u305a\u76ee\u6a19\u306b\u9061\u3063\u3066\u8ffd\u8de1\u53ef\u80fd\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u305f\u3068\u3048\u3070CIO\u304c\u300c\u30b7\u30b9\u30c6\u30e0\u306e\u4fe1\u983c\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u300d\u3068\u3044\u3046\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u305f\u5834\u5408\u3001\u305d\u306e\u76ee\u6a19\u306f\u300c\u4fe1\u983c\u6027\u300d\u3068\u3044\u3046\u3082\u306e\u304c\u6570\u5024\u7684\u306b\u3069\u306e\u3088\u3046\u306b\u898b\u3048\u308b\u304b\u3092\u660e\u78ba\u306b\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002<\/p>\n<p>\u3053\u306e\u30e2\u30c7\u30eb\u306b\u304a\u3051\u308b\u76ee\u6a19\u3068\u76ee\u7684\u306e\u9055\u3044\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3042\u308b\uff1a<\/p>\n<table>\n<thead>\n<tr>\n<th>\u69cb\u6210\u8981\u7d20<\/th>\n<th>\u8aac\u660e<\/th>\n<th>CIO\u5411\u3051\u306e\u4f8b<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>\u76ee\u6a19<\/strong><\/td>\n<td>\u4e00\u822c\u7684\u306a\u671b\u307e\u3057\u3044\u72b6\u614b\u307e\u305f\u306f\u65b9\u5411\u6027\u3002<\/td>\n<td>\u30c7\u30b8\u30bf\u30eb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u3066\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td><strong>\u76ee\u7684<\/strong><\/td>\n<td>\u5177\u4f53\u7684\u3067\u3001\u6e2c\u5b9a\u53ef\u80fd\u3067\u3001\u9054\u6210\u53ef\u80fd\u3067\u3001\u95a2\u9023\u6027\u304c\u3042\u308a\u3001\u671f\u9650\u304c\u660e\u78ba\u306a\uff08SMART\uff09\u76ee\u6a19\u3002<\/td>\n<td>\u7b2c4\u56db\u534a\u671f\u672b\u307e\u3067\u306b\u30da\u30fc\u30b8\u8aad\u307f\u8fbc\u307f\u6642\u9593\u30922\u79d2\u672a\u6e80\u306b\u77ed\u7e2e\u3059\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td><strong>\u52d5\u6a5f\u3065\u3051\u8981\u56e0<\/strong><\/td>\n<td>\u76ee\u6a19\u306e\u80cc\u5f8c\u306b\u3042\u308b\u7406\u7531\u3002<\/td>\n<td>\u3088\u308a\u8fc5\u901f\u306a\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306b\u5bfe\u3059\u308b\u7af6\u4e89\u5727\u529b\u3002<\/td>\n<\/tr>\n<tr>\n<td><strong>\u6307\u6a19<\/strong><\/td>\n<td>\u9032\u6357\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u308b\u30c7\u30fc\u30bf\u30dd\u30a4\u30f3\u30c8\u3002<\/td>\n<td>\u5e73\u5747\u30ec\u30a4\u30c6\u30f3\u30b7\uff08\u30df\u30ea\u79d2\u5358\u4f4d\uff09\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>CIO\u304c\u76ee\u7684\u3092\u5b9a\u7fa9\u3059\u308b\u969b\u3001\u66d6\u6627\u3055\u306b\u60a9\u3080\u3053\u3068\u304c\u591a\u3044\u3002\u300e\u6700\u9069\u5316\u300f\u300e\u6539\u5584\u300f\u300e\u8fd1\u4ee3\u5316\u300f\u3068\u3044\u3063\u305f\u7528\u8a9e\u306f\u66d6\u6627\u3067\u3042\u308b\u3002BMM\u306f\u660e\u78ba\u3055\u3092\u8981\u6c42\u3059\u308b\u3002\u76ee\u7684\u304c\u6e2c\u5b9a\u53ef\u80fd\u3067\u3042\u308b\u5834\u5408\u306b\u306e\u307f\u6709\u52b9\u3068\u306a\u308b\u3002\u3053\u308c\u306b\u306f\u3001\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u524d\u306b\u57fa\u6e96\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002<\/p>\n<h2>\ud83e\udd1d IT\u6226\u7565\u3068\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306e\u4e00\u81f4<\/h2>\n<p>CIO\u306e\u4e3b\u306a\u6a5f\u80fd\u306e\u4e00\u3064\u306f\u6574\u5408\u6027\u306e\u78ba\u4fdd\u3067\u3042\u308b\u3002\u6280\u8853\u306f\u30d3\u30b8\u30cd\u30b9\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306b\u5b58\u5728\u3059\u308b\u3082\u306e\u3067\u3042\u308a\u3001\u9006\u3067\u306f\u306a\u3044\u3002\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\u306f\u3001\u4f9d\u5b58\u95a2\u4fc2\u306e\u8996\u899a\u7684\u304b\u3064\u8ad6\u7406\u7684\u306a\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u6574\u5408\u6027\u3092\u4fc3\u9032\u3059\u308b\u3002<\/p>\n<h3>1. \u6226\u7565\u7684\u52d5\u6a5f\u3065\u3051\u8981\u56e0\u306e\u7279\u5b9a<\/h3>\n<p>\u76ee\u7684\u3092\u5b9a\u7fa9\u3059\u308b\u524d\u306b\u3001CIO\u306f\u52d5\u6a5f\u3092\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002\u52d5\u6a5f\u3065\u3051\u8981\u56e0\u306f\u5185\u90e8\u7684\u307e\u305f\u306f\u5916\u90e8\u7684\u3067\u3042\u308b\u3002\u5185\u90e8\u7684\u8981\u56e0\u306b\u306f\u30b3\u30b9\u30c8\u52b9\u7387\u3084\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u304c\u542b\u307e\u308c\u308b\u3002\u5916\u90e8\u7684\u8981\u56e0\u306b\u306f\u5e02\u5834\u52d5\u5411\u3084\u898f\u5236\u8981\u4ef6\u304c\u542b\u307e\u308c\u308b\u3002<\/p>\n<p>IT\u696d\u754c\u306b\u304a\u3051\u308b\u4e00\u822c\u7684\u306a\u52d5\u6a5f\u3065\u3051\u8981\u56e0\u306b\u306f\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u308b\uff1a<\/p>\n<ul>\n<li><strong>\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\uff1a<\/strong>\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u6cd5\uff08\u4f8b\uff1aGDPR\u3001CCPA\uff09\u306e\u9075\u5b88\u3002<\/li>\n<li><strong>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\uff1a<\/strong>\u8106\u5f31\u6027\u306e\u66b4\u9732\u3092\u4f4e\u6e1b\u3059\u308b\u3002<\/li>\n<li><strong>\u67d4\u8edf\u6027\uff1a<\/strong>\u65b0\u6a5f\u80fd\u306e\u5e02\u5834\u6295\u5165\u307e\u3067\u306e\u30b9\u30d4\u30fc\u30c9\u3002<\/li>\n<li><strong>\u30b3\u30b9\u30c8\uff1a<\/strong>\u30af\u30e9\u30a6\u30c9\u8cbb\u7528\u3084\u30a4\u30f3\u30d5\u30e9\u69cb\u6210\u306e\u30aa\u30fc\u30d0\u30fc\u30d8\u30c3\u30c9\u3092\u6700\u9069\u5316\u3059\u308b\u3002<\/li>\n<\/ul>\n<h3>2. \u9ad8\u30ec\u30d9\u30eb\u76ee\u6a19\u306e\u5206\u89e3<\/h3>\n<p>\u6226\u7565\u7684\u76ee\u6a19\u306f\u76f4\u63a5\u7ba1\u7406\u3059\u308b\u306b\u306f\u5e83\u3059\u304e\u308b\u3002BMM\u306f\u5206\u89e3\u3092\u652f\u63f4\u3059\u308b\u3002\u9ad8\u30ec\u30d9\u30eb\u306e\u76ee\u6a19\u306f\u3001\u30b5\u30d6\u30b4\u30fc\u30eb\u306b\u5206\u89e3\u3055\u308c\u3001\u6700\u7d42\u7684\u306b\u5177\u4f53\u7684\u306a\u76ee\u7684\u306b\u307e\u3067\u7d30\u5206\u5316\u3055\u308c\u308b\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30bf\u30b9\u30af\u304c\u5168\u4f53\u50cf\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u4fdd\u8a3c\u3055\u308c\u308b\u3002<\/p>\n<p>\u4f8b\u3048\u3070\uff1a<\/p>\n<ul>\n<li><strong>\u6226\u7565\u7684\u76ee\u6a19\uff1a<\/strong>\u30af\u30e9\u30a6\u30c9\u30cd\u30a4\u30c6\u30a3\u30d6\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u5206\u91ce\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u306a\u308b\u3002<\/li>\n<li><strong>\u88dc\u52a9\u7684\u76ee\u6a19\uff1a<\/strong>\u30ec\u30ac\u30b7\u30fc\u30e2\u30ce\u30ea\u30b7\u30c3\u30af\u306a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u306b\u79fb\u884c\u3059\u308b\u3002<\/li>\n<li><strong>\u76ee\u6a19\uff1a<\/strong>2024\u5e746\u670830\u65e5\u307e\u3067\u306b3\u3064\u306e\u4e3b\u8981\u30b7\u30b9\u30c6\u30e0\u306e\u79fb\u884c\u3092\u5b8c\u4e86\u3059\u308b\u3002<\/li>\n<li><strong>\u91cd\u8981\u306a\u696d\u7e3e\u6307\u6a19\uff08KPI\uff09\uff1a<\/strong>\u9031\u3042\u305f\u308a\u306e\u6210\u529f\u3057\u305f\u30c7\u30d7\u30ed\u30a4\u56de\u6570\u3002<\/li>\n<\/ul>\n<h2>\ud83d\udcca \u6e2c\u5b9a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\uff1aKGI\u5bfeKPI<\/h2>\n<p>\u6e2c\u5b9a\u306f\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\u306e\u57fa\u76e4\u3067\u3042\u308b\u3002CIO\u306f\u3001\u91cd\u8981\u306a\u76ee\u6a19\u6307\u6a19\uff08KGI\uff09\u3068\u91cd\u8981\u306a\u696d\u7e3e\u6307\u6a19\uff08KPI\uff09\u306e\u9055\u3044\u3092\u7406\u89e3\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u3053\u308c\u3089\u3092\u6df7\u540c\u3059\u308b\u3068\u3001\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u304c\u4e00\u81f4\u3057\u306a\u304f\u306a\u308b\u3002<\/p>\n<p><strong>KGI\uff08\u91cd\u8981\u306a\u76ee\u6a19\u6307\u6a19\uff09\uff1a<\/strong>\u3053\u308c\u306f\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3067\u3042\u308b\u3002\u7d50\u679c\u5fd7\u5411\u3067\u3042\u308b\u3002\u76ee\u6a19\u304c\u300c\u58f2\u4e0a\u3092\u5897\u52a0\u3055\u305b\u308b\u300d\u306e\u5834\u5408\u3001KGI\u306f\u5b9f\u969b\u306e\u58f2\u4e0a\u91d1\u984d\u3068\u306a\u308b\u3002<\/p>\n<p><strong>KPI\uff08\u91cd\u8981\u306a\u696d\u7e3e\u6307\u6a19\uff09\uff1a<\/strong>\u3053\u308c\u306f\u76ee\u6a19\u306b\u81f3\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3067\u3042\u308b\u3002\u6d3b\u52d5\u5fd7\u5411\u3067\u3042\u308b\u3002\u76ee\u6a19\u304c\u300c\u58f2\u4e0a\u3092\u5897\u52a0\u3055\u305b\u308b\u300d\u5834\u5408\u3001KPI\u3068\u3057\u3066\u300c\u55b6\u696d\u96fb\u8a71\u306e\u56de\u6570\u300d\u3084\u300c\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u8a2a\u554f\u6570\u300d\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u308b\u3002<\/p>\n<p>IT\u306e\u76ee\u6a19\u306e\u6587\u8108\u3067\u306f\u3001CIO\u306f\u4e21\u65b9\u3092\u8ffd\u8de1\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002KPI\u306f\u30c1\u30fc\u30e0\u304c\u4e00\u751f\u61f8\u547d\u50cd\u3044\u3066\u3044\u308b\uff08\u9ad8\u3044\u6d3b\u52d5\u91cf\uff09\u3053\u3068\u3092\u793a\u3059\u304b\u3082\u3057\u308c\u306a\u3044\u304c\u3001KGI\u306f\u30d3\u30b8\u30cd\u30b9\u4fa1\u5024\u304c\u5b9f\u73fe\u3055\u308c\u3066\u3044\u306a\u3044\uff08\u4f4e\u3044\u6210\u679c\uff09\u3053\u3068\u3092\u793a\u3059\u3002<\/p>\n<h3>\u8868\uff1aIT\u306b\u304a\u3051\u308bKGI\u3068KPI\u306e\u9055\u3044<\/h3>\n<table>\n<thead>\n<tr>\n<th>\u7279\u5fb4<\/th>\n<th>\u91cd\u8981\u306a\u76ee\u6a19\u6307\u6a19\uff08KGI\uff09<\/th>\n<th>\u91cd\u8981\u306a\u696d\u7e3e\u6307\u6a19\uff08KPI\uff09<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>\u7126\u70b9<\/strong><\/td>\n<td>\u6700\u7d42\u7d50\u679c\uff0f\u6210\u679c<\/td>\n<td>\u30d7\u30ed\u30bb\u30b9\uff0f\u6d3b\u52d5<\/td>\n<\/tr>\n<tr>\n<td><strong>\u671f\u9593<\/strong><\/td>\n<td>\u9577\u671f<\/td>\n<td>\u77ed\u671f\uff0f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0<\/td>\n<\/tr>\n<tr>\n<td><strong>\u4f8b<\/strong><\/td>\n<td>\u30b7\u30b9\u30c6\u30e0\u306e\u7a3c\u50cd\u738799.99%<\/td>\n<td>1\u65e5\u3042\u305f\u308a\u306e\u30c1\u30b1\u30c3\u30c8\u89e3\u6c7a\u6570<\/td>\n<\/tr>\n<tr>\n<td><strong>\u95a2\u9023\u6027<\/strong><\/td>\n<td>\u76ee\u6a19\u306b\u76f4\u63a5\u5f71\u97ff\u3092\u4e0e\u3048\u308b<\/td>\n<td>\u76ee\u6a19\u3092\u9593\u63a5\u7684\u306b\u652f\u63f4\u3059\u308b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>\ud83d\uddfa\ufe0f CIO\u5411\u3051\u5b9f\u88c5\u30ed\u30fc\u30c9\u30de\u30c3\u30d7<\/h2>\n<p>\u30d3\u30b8\u30cd\u30b9\u52d5\u6a5f\u30e2\u30c7\u30eb\u306e\u5c0e\u5165\u306b\u306f\u4f53\u7cfb\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\u3002\u4e00\u5ea6\u304d\u308a\u306e\u4f5c\u696d\u3067\u306f\u306a\u304f\u3001\u8a08\u753b\u3001\u6e2c\u5b9a\u3001\u8abf\u6574\u3092\u7e70\u308a\u8fd4\u3059\u7d99\u7d9a\u7684\u306a\u30b5\u30a4\u30af\u30eb\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3001CIO\u304c\u3053\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u5b9f\u52d9\u306b\u6d3b\u304b\u3059\u65b9\u6cd5\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d71\uff1a\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u3068\u306e\u9023\u643a<\/h3>\n<p>\u6700\u521d\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30ea\u30fc\u30c0\u30fc\u304b\u3089\u306e\u610f\u898b\u3092\u96c6\u3081\u308b\u3068\u3053\u308d\u3067\u3059\u3002\u76ee\u7684\u306f\u7a7a\u60f3\u306e\u4e2d\u3067\u5b9a\u7fa9\u3067\u304d\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002CIO\u306f\u90e8\u9580\u9577\u305f\u3061\u3068\u9762\u8ac7\u3057\u3001\u5f7c\u3089\u306e\u8ab2\u984c\u3084\u76ee\u6a19\u3092\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001IT\u306e\u76ee\u7684\u304c\u5b9f\u969b\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3092\u652f\u3048\u308b\u3053\u3068\u304c\u4fdd\u8a3c\u3055\u308c\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d72\uff1a\u8cc7\u7523\u3068\u80fd\u529b\u306e\u6574\u7406<\/h3>\n<p>\u76ee\u6a19\u304c\u7406\u89e3\u3055\u308c\u305f\u3089\u3001CIO\u306f\u73fe\u5728\u306e\u80fd\u529b\u3092\u8a55\u4fa1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3069\u306e\u3088\u3046\u306a\u30a4\u30f3\u30d5\u30e9\u304c\u5b58\u5728\u3059\u308b\u304b\uff1f\u30c1\u30fc\u30e0\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u30b9\u30ad\u30eb\u304c\u5099\u308f\u3063\u3066\u3044\u308b\u304b\uff1f\u4e88\u7b97\u4e0a\u306e\u5236\u7d04\u306f\u4f55\u304b\uff1f\u3053\u306e\u8a55\u4fa1\u304cBMM\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306b\u304a\u3051\u308b\u300c\u624b\u6bb5\uff08Means\uff09\u300d\u3092\u69cb\u6210\u3057\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d73\uff1a\u6307\u6a19\u306e\u5b9a\u7fa9<\/h3>\n<p>\u3059\u3079\u3066\u306e\u76ee\u7684\u306b\u5bfe\u3057\u3066\u3001\u6307\u6a19\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u8a08\u7b97\u5f0f\u3001\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u3001\u30ec\u30dd\u30fc\u30c8\u983b\u5ea6\u3092\u542b\u307f\u307e\u3059\u3002\u30c7\u30fc\u30bf\u53ce\u96c6\u306e\u66d6\u6627\u3055\u306f\u3001\u3088\u304f\u3042\u308b\u5931\u6557\u8981\u56e0\u3067\u3059\u3002\u30c7\u30fc\u30bf\u304c\u5165\u624b\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u76ee\u7684\u306f\u6e2c\u5b9a\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d74\uff1a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u306e\u69cb\u7bc9<\/h3>\n<p>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u306a\u3051\u308c\u3070\u6e2c\u5b9a\u306f\u7121\u610f\u5473\u3067\u3059\u3002\u5b9a\u671f\u7684\u306a\u30ec\u30d3\u30e5\u30fc\uff08\u6708\u6b21\u307e\u305f\u306f\u56db\u534a\u671f\u3054\u3068\uff09\u3092\u8a2d\u3051\u308b\u3079\u304d\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30ec\u30d3\u30e5\u30fc\u3067\u306f\u3001CIO\u304c\u5b9f\u969b\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5b9a\u7fa9\u3055\u308c\u305f\u76ee\u7684\u3068\u6bd4\u8f03\u3057\u307e\u3059\u3002\u4e56\u96e2\u306f\u3001\u6839\u672c\u539f\u56e0\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u5206\u6790\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d75\uff1a\u8abf\u6574\u3068\u53cd\u5fa9<\/h3>\n<p>\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u306f\u5909\u5316\u3057\u307e\u3059\u3002\u6628\u5e74\u306f\u95a2\u4fc2\u304c\u3042\u3063\u305f\u76ee\u7684\u304c\u3001\u4eca\u65e5\u3067\u306f\u7121\u95a2\u4fc2\u306b\u306a\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002BMM\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u67d4\u8edf\u6027\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u52d5\u6a5f\u304c\u5909\u5316\u3057\u305f\u5834\u5408\uff08\u305f\u3068\u3048\u3070\u65b0\u3057\u3044\u898f\u5236\u304c\u5c0e\u5165\u3055\u308c\u305f\u5834\u5408\uff09\u3001\u76ee\u7684\u3068\u76ee\u6a19\u3092\u518d\u8abf\u6574\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h2>\ud83d\udea7 \u5171\u901a\u3059\u308b\u843d\u3068\u3057\u7a74\u3068\u8ab2\u984c<\/h2>\n<p>\u5805\u56fa\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u304c\u3042\u3063\u3066\u3082\u3001CIO\u306f\u8ab2\u984c\u306b\u76f4\u9762\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u843d\u3068\u3057\u7a74\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u6226\u7565\u7684\u6574\u5408\u6027\u3092\u640d\u306a\u3046\u4e00\u822c\u7684\u306a\u7f60\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>1. \u904e\u5270\u306a\u6e2c\u5b9a<\/h3>\n<p>\u3042\u307e\u308a\u306b\u3082\u591a\u304f\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u3068\u3001\u672c\u8cea\u7684\u306a\u4fe1\u53f7\u304c\u898b\u3048\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002CIO\u306f\u3001\u672c\u5f53\u306b\u4fa1\u5024\u3092\u751f\u3080\u5c11\u6570\u306e\u91cd\u8981\u306a\u6307\u6a19\u306b\u6ce8\u529b\u3059\u3079\u304d\u3067\u3059\u3002\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b50\u30da\u30fc\u30b8\u3082\u5fc5\u8981\u306a\u3089\u3001\u305d\u308c\u306f\u304a\u305d\u3089\u304f\u8907\u96d1\u3059\u304e\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>2. \u58c1\u3067\u56f2\u307e\u308c\u305f\u76ee\u7684<\/h3>\n<p>IT\u306e\u76ee\u7684\u306f\u3001\u4ed6\u306e\u90e8\u9580\u3068\u3057\u3070\u3057\u3070\u885d\u7a81\u3057\u307e\u3059\u3002\u55b6\u696d\u90e8\u9580\u306f\u30b9\u30d4\u30fc\u30c9\u3092\u6c42\u3081\u308b\u4e00\u65b9\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u90e8\u9580\u306f\u614e\u91cd\u3055\u3092\u6c42\u3081\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002BMM\u30e2\u30c7\u30eb\u306f\u3053\u3046\u3057\u305f\u885d\u7a81\u3092\u53ef\u8996\u5316\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002CIO\u306f\u59a5\u5354\u70b9\u3092\u4ea4\u6e09\u3057\u3001\u76ee\u7684\u304c\u30d0\u30e9\u30f3\u30b9\u3092\u4fdd\u3064\u3088\u3046\u306b\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<h3>3. \u56fa\u5b9a\u3055\u308c\u305f\u76ee\u6a19<\/h3>\n<p>\u76ee\u7684\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u305d\u306e\u5f8c\u4e00\u5207\u898b\u76f4\u3055\u306a\u3044\u306e\u306f\u6642\u9593\u306e\u7121\u99c4\u3067\u3059\u3002\u6280\u8853\u306f\u6025\u901f\u306b\u9032\u5316\u3057\u307e\u3059\u3002\u5e74\u5ea6\u306e\u76ee\u6a19\u306f\u3001\u4e2d\u76e4\u306b\u304b\u3051\u3066\u3082\u95a2\u9023\u6027\u3092\u4fdd\u3064\u305f\u3081\u306b\u8abf\u6574\u304c\u5fc5\u8981\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>4. \u6587\u5316\u7684\u8981\u56e0\u3092\u7121\u8996\u3059\u308b<\/h3>\n<p>\u6280\u8853\u306f\u4eba\u9593\u304c\u63a1\u7528\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u30c1\u30fc\u30e0\u304c\u76ee\u7684\u306e\u80cc\u5f8c\u306b\u3042\u308b\u300c\u306a\u305c\u300d\u3092\u7406\u89e3\u3057\u306a\u3051\u308c\u3070\u3001\u5b9f\u884c\u306f\u56f0\u96e3\u306b\u306a\u308a\u307e\u3059\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u9375\u3067\u3059\u3002CIO\u306f\u3001\u500b\u4eba\u306e\u30bf\u30b9\u30af\u304c\u7d44\u7e54\u306e\u76ee\u6a19\u306b\u3069\u306e\u3088\u3046\u306b\u8ca2\u732e\u3059\u308b\u304b\u3092\u660e\u78ba\u306b\u4f1d\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h2>\ud83d\udd0d 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\u300c\u5e02\u5834\u30b7\u30a7\u30a2\u309210%\u5897\u52a0\u3055\u305b\u305f\u3044\u3002\u300d \u2192 \u76ee\u6a19\uff1a\u65b0\u6a5f\u80fd\u30bb\u30c3\u30c8\u306e\u30ea\u30ea\u30fc\u30b9\u3002<\/li>\n<li><strong>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u5185\u90e8\u8981\u56e0\uff1a<\/strong> \u300c\u6280\u8853\u7684\u8ca0\u50b5\u3092\u524a\u6e1b\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u300d \u2192 \u76ee\u6a19\uff1a\u30ec\u30ac\u30b7\u30fc\u30b3\u30fc\u30c9\u306e\u518d\u69cb\u7bc9\u3002<\/li>\n<li><strong>\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u5916\u90e8\u8981\u56e0\uff1a<\/strong> \u300c\u9867\u5ba2\u306f\u30e2\u30d0\u30a4\u30eb\u30a2\u30af\u30bb\u30b9\u3092\u8981\u6c42\u3057\u3066\u3044\u308b\u3002\u300d \u2192 \u76ee\u6a19\uff1a\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306e\u958b\u767a\u3002<\/li>\n<li><strong>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u5916\u90e8\u8981\u56e0\uff1a<\/strong> \u300c\u898f\u5236\u5f53\u5c40\u306f\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u4e0d\u5099\u306e\u4f01\u696d\u306b\u7f70\u91d1\u3092\u79d1\u3059\u3002\u300d \u2192 \u76ee\u6a19\uff1a\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u5bfe\u7b56\u306e\u76e3\u67fb\u3002<\/li>\n<\/ul>\n<h2>\ud83d\udcc8 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\u5b9f\u8df5\u7684\u5fdc\u7528\uff1a\u30b7\u30ca\u30ea\u30aa<\/h2>\n<p>CIO\u304c\u707d\u5bb3\u5fa9\u65e7\u80fd\u529b\u3092\u5411\u4e0a\u3055\u305b\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u30b7\u30ca\u30ea\u30aa\u3092\u691c\u8a0e\u3059\u308b\u3002BMM\u3092\u7528\u3044\u308b\u3068\u3001\u30d7\u30ed\u30bb\u30b9\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u306a\u308b\uff1a<\/p>\n<ol>\n<li><strong>\u4e3b\u4f53\uff1a<\/strong> CIO\u3068\u30a4\u30f3\u30d5\u30e9\u30c1\u30fc\u30e0\u3002<\/li>\n<li><strong>\u52d5\u6a5f\u3065\u3051\uff08\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u5916\u90e8\u8981\u56e0\uff09\uff1a<\/strong>\u30b5\u30a4\u30d0\u30fc\u653b\u6483\u306b\u3088\u308b\u30c7\u30fc\u30bf\u640d\u5931\u306e\u30ea\u30b9\u30af\u3002<\/li>\n<li><strong>\u76ee\u6a19\uff1a<\/strong> \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u767a\u751f\u6642\u306b\u304a\u3051\u308b\u4e8b\u696d\u7d99\u7d9a\u306e\u78ba\u4fdd\u3002<\/li>\n<li><strong>\u76ee\u7684\uff1a<\/strong> 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